Agency & Advisor Partnerships

Your Malta & Sicily
Ground Partner

We operate as your on-site extension — handling guest support, hotel issue resolution, and local coordination so your clients have a seamless Mediterranean experience.

The Problem
Your clients arrive in Malta. The room doesn't match expectations — noise, limited views, outdated facilities. They raise it at front desk — nothing changes.

Hotel staff in Malta respond differently to foreign guests than to local contacts. Cultural dynamics, language gaps, and high-season allocation pressure create friction that your agency absorbs as reputational risk.

You planned a perfect trip. The hotel delivered a different experience.
Our Role
We are your local presence on the ground. When room or service issues occur, we step in directly with hotel staff — as the local contact they actually listen to.

Room reassignments, dining reservations, itinerary adjustments, emergency support — we handle what your clients cannot resolve alone.

Your brand stays intact. Your guests stay satisfied.
What We Handle
On your behalf, under your brand.
🇨
Room & Facilities Advocacy
Pre-arrival room verification. On-site communication with hotel staff when room or facilities issues arise. We advocate for your guests as a trusted local contact.
📱
24/7 WhatsApp Support
Your guests have a local number to reach. In-person response when needed, typically within 30 minutes during operating hours.
🍴
Dining & Experience Coordination
Restaurant reservations at curated local spots. Private tastings, cultural tours, and off-menu experiences arranged directly.
🗺
Itinerary Adjustments
Real-time changes when weather, closures, or guest preferences shift the plan. We adapt on the ground while you stay informed.
🚑
Logistics & Transfers
Airport coordination, inter-island ferries, private transport. We ensure your guests move without friction.
🏥
Emergency Support
Medical situations, lost documents, last-minute hotel problems. Local knowledge and contacts that resolve issues fast.
How It Works
Simple. No contracts required to start.
01
You Send a Brief
Client details, dates, hotel, any known preferences or concerns.
02
We Prepare
Room verification, local logistics check, dining pre-selection, transport confirmation.
03
Guests Arrive
We are their local contact. WhatsApp active, in-person when needed. Your brand, our execution.
04
You Get a Report
Post-stay summary: what happened, what was resolved, guest feedback notes.
Current Coverage
Malta — Full on-ground operations. Valletta, Sliema, St. Julian's, Mdina, Gozo. Established hotel relationships and local network.

Sicily — Expanding. Hotel partnerships in development across Taormina, Cefalu, and Palermo. Available from Summer 2026.
Capacity
We tailor our involvement to your group size — from couples to larger parties. Every guest interaction is handled directly by our team, never outsourced.

Service scope and pricing are discussed per engagement to match your operational needs.
EU
Registered Company
+356
Malta Local Number
<30 min
Typical Response
2026
Sicily Expansion
Let's Talk Partnership

Currently scheduling introductory calls with agencies and independent advisors for the Spring–Summer 2026 season. No commitment required.

WhatsApp Direct Email Us
Dejan Maleckar — Founder, D&L Project56
bookings@dlproject56.com · +356 7792 2436
VAT: BG208418815

D&L Project56 EOOD · EU Registered · Malta & Sicily Ground Operations
All arrangements are facilitated through our local network and are subject to hotel availability and policies.

Chat with us on WhatsApp